But it’s everything surrounding the gaming that makes this experience truly unique to North Bay. One of the newest attractions in the city of 50,000 people located just three hours north of Ontario’s capital city of Toronto, Cascades features 300 slots, six table games and ten virtual tables. I understand casinos have to have rules, but if that's the case they might try explaining them to me.For a taste of everything North Bay has to offer, Cascades Casino North Bay is an ideal place to stop and spend the day. I could see if I had been drinking, but I don't drink, sleeping at a machine or causing a disturbance but I was sitting in their designated sitting area in a chair in front a television with my head down looking at my phone. To be clear, I hadn't even been sitting there for 10 minutes. When I explained I have a medical condition that makes it nearly impossible to stay awake some times, the woman said she didn't care and told me I had to leave. I started to get sleepy, as narcoleptics do and they asked me to leave because of it. I had been playing the slots, but spent my budget and so I went to sit in the sitting area to wait for my husband to finish playing.

I was kicked out essentially, for having an incurable neurological disorder called narcolepsy (characterized by uncontrollable sleepiness). This is the first and only complaint I've ever posted about a venue, but my experience with them was that bad. We were an age group of 40+ who were just looking to have some fun and dance the night away with our friend on her 40th birthday.Įven though we know some of the staff in the lounge, We will reconsider going to the Casino in the future. I understand the job can be tough, but they need to do better. We have been going to the Casino to enjoy the live entertainment and dancing for just about 2 decades and have never experience or encountered such unprofessional staff at the doors. the security guard (Connor), if he just took a minute to talk to them and really judge their 'intoxication' he would have seen they were not. the two that were denied access are the most relaxed, gentlest guys you can ever meet and one being the birthday girl's husband.ģ. For sure we had a couple drinks before arriving but nowhere near intoxicated, high on life because of our friend's birthday? absolutely.Ģ. A group of ten entered the Great Northern Casino yesterday evening Feb 11/23 looking forward to some live entertainment and dancing since it was our friends 40th Birthday, two people in our group were denied access, the Security Guard (Connor) single handily made the decision that they were intoxicated.ġ.

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